This user guide explains what certain errors or alerts mean in the CallSmart Phone window and how to troubleshoot and resolve them.
Office Phone Alert
This alert indicates that CallSmart has been unable to find any online handsets/phones or apps configured to your CallSmart Cloud extension.
Please double check your phone has power, is connected to the network and is successfully registered.
This Alert indicates that CallSmart cannot detect an existing web-phone being available and connected to the CallSmart platform.
Click OK to have your default web-browser opened and connect to CallSmart.