Announcements

Overview

This guide provides the steps for creating a new Announcement for your CloudPBX

Requirements

Announcement's rely on an Audio file being available, so make sure you have recorded or uploaded your Audio file before hand - Audio Library

Steps

Login to ConnectSmart Manager via https://my.connectsmart.io with a Director or Manager user account

Select Announcements

New Announcement & Edit

Give the Announcement a Name and Description

Office - Select which Office the Announcement may be related to

Select Audio for Announcement - Select the Audio to play to the caller

Destination\Type - Select where to send the caller once the Audio has finished

Edit Announcement

Select the Settings Cog icon/tab to open the Announcement Settings section

Similar to Adding a new Announcement, you can edit the settings as per your requirement

Click Update Announcement to save the changes

Delete Announcement

Select the Trash icon/tab to open the Delete Announcement section

Click Delete to delete the Announcement.  This will not delete the Audio selected.